For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.
For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.
Resolved: Real-time transactions experiencing slowness
Incident
Report for Optum Solutions
Resolved
This incident has been resolved.
Monitoring
Optum has implemented solution and is monitoring to ensure functionality.
Next update will be at 10:15 or when the situation changes.
Next update will be at 10:15 or when the situation changes.
Identified
Real-time transactions are experiencing slowness. Optum is working toward a solution to this issue.
Next update will be at 9:15 a.m. ET or when significant progress has been made.
Next update will be at 9:15 a.m. ET or when significant progress has been made.
This incident affected: Medical Network Services (eligibility, enrollment and clearinghouse) (Batch claims transmission, Real-time eligibility transactions).