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Resolved: Claims processing issue
Incident
Report for Optum Solutions
Resolved
This issue has been resolved.
Update
We continue to monitor this issue.
Next update will be when the issue has been resolved.
Next update will be when the issue has been resolved.
Monitoring
This message is intended for Exchange and Assurance Reimbursement Management customers.
We are currently experiencing issues receiving claims from customers that use our batch processing. A fix has been implemented and our team is monitoring to ensure operability.
INC0550651
We are currently experiencing issues receiving claims from customers that use our batch processing. A fix has been implemented and our team is monitoring to ensure operability.
INC0550651
This incident affected: Medical Network Services (eligibility, enrollment and clearinghouse) (Batch claims transmission) and Revenue Cycle Management (Assurance Reimbursement Management).